Ardela
Ardela
Help Centre
Settings

Members

Invite people, assign roles, and manage workspace seats.

Workspace owners and authorised admins manage team access under Settings → Members.

Invite a member

  1. Open Settings → Members
  2. Select Invite
  3. Enter the person's email address
  4. Assign Member, Admin, Read-only, Transcriber, or an appropriate custom role
  5. Send the invitation

Pending invitations remain visible until they are accepted, revoked, or expire.

Manage a member

From the members list, authorised users can:

  • Change an eligible member's role
  • Deactivate or reactivate a member
  • Resend or revoke a pending invitation
  • Transfer ownership through the dedicated ownership flow

Deactivated members cannot access the workspace. Their historic work stays with the workspace, subject to its retention and deletion controls.

Changing a member to Read-only can require transferring Matters they own before the change completes.

Choose the right role

RoleGood fit
MemberFee-earners, legal secretaries, PAs, and other people creating legal work
Read-onlySupervisors or colleagues who need to see a file without changing it
TranscriberPeople working from the transcription queue
AdminFirm administrators and operations leads who configure the workspace
OwnerThe person responsible for workspace ownership and billing

A role does not open every Matter. Share each file separately. See Permissions and roles before creating a custom role.

Seats

Starter supports up to 10 paid seats and Pro up to 25. Active Transcriber members do not consume paid seats. Inactive members also do not count towards paid seat use. Read-only members use a paid seat.

Check Settings → Billing for the purchased seat count and Billing and plans for current public pricing.

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