Billing & Plans
Ardela plan tiers, features, and usage limits.
Ardela offers three plan tiers. Check your current plan and usage under Settings → Billing and Settings → Usage.
Plan comparison
| Starter | Pro | Enterprise | |
|---|---|---|---|
| Pricing | £20/mo flat (up to 10 seats) | £29/seat/mo (1–25 seats) | Custom |
| Recordings & AI notes | ✓ (capped) | ✓ (high volume) | ✓ (custom limits) |
| Clara AI | ✓ (capped) | ✓ | ✓ |
| Meeting recording | ✓ | ✓ | ✓ |
| Pillars | ✓ (25 docs) | ✓ (500 docs) | ✓ (unlimited) |
| Personal templates | ✓ | ✓ | ✓ |
| Workspace templates | — | ✓ | ✓ |
| AI document drafting | — | ✓ | ✓ |
| Clients & matters | — | ✓ | ✓ |
| Groups & shared visibility | — | ✓ | ✓ |
| Transcriber queue | — | ✓ | ✓ |
| Workflows | — | ✓ | ✓ |
| Analytics & reports | — | ✓ | ✓ |
| REST API & webhooks | — | ✓ | ✓ |
| SAML SSO | — | — | ✓ |
| Audit logs | — | — | ✓ |
| Priority support | — | — | ✓ |
Annual billing saves 15%. New workspaces start with a 7-day Pro trial.
Usage limits
Limits vary by plan and scale with seat count on Pro. Common counters include:
| Limit | Starter (typical) | Pro (typical) |
|---|---|---|
| Recordings/month | 50/seat (capped) | 500/seat |
| AI notes/month | 100/seat (capped) | Unlimited |
| Clara messages/month | 50/seat (capped) | 500/seat |
| Audio minutes/month | 300/seat (capped) | 2,000/seat |
| Max upload size | 100 MB | 500 MB |
| Max recording length | 30 min | 2 hours |
| API requests/month | Not included | 10,000/seat |
| Pillar documents | 25 | 500 |
Enterprise limits are negotiated individually. Failed AI generations do not consume credits.
What happens at limits
When a monthly limit is reached, the affected feature pauses until the next billing cycle or a plan upgrade. Check Settings → Usage for current counts.
Expired or unpaid subscriptions block write operations, API access, and new recordings until billing is resolved.
Upgrading
Workspace owners and admins can upgrade from Settings → Billing:
- Review current plan and seat count
- Choose Pro or contact support for Enterprise
- Complete checkout via Stripe
Manage invoices and payment methods through the Stripe customer portal linked from the billing tab.