Analytics
Dashboards, reports, and scheduled delivery in Ardela.
Analytics gives workspace leaders visibility into transcription throughput, queue health, team productivity, and workflow performance.
Analytics requires a Pro or Enterprise plan and the reports.read permission.
Opening Analytics
Open Analytics from the sidebar (/analytics). The sidebar splits into Dashboards, System Reports, and Custom Reports.
Dashboards
System dashboards provide at-a-glance operational views:
| Dashboard | Shows |
|---|---|
| Overview | High-level workspace activity |
| Transcriber productivity | Throughput and turnaround by transcriber |
| Team productivity | Author and team output |
| Workflow & SLA | Workflow performance and SLA tracking |
| Queue health | Pending items, bottlenecks, and risk signals |
Custom dashboards can be created with your own cards and metrics (requires reports.create permission).
Reports
System reports are pre-built table views for operational data. Custom reports let you define filters, columns, and sorting for your firm's specific needs.
Build a report:
- Open Analytics → Reports
- Click New report
- Choose data source and filters
- Save and share with your team
Export report data when needed for external analysis.
Scheduled reports
Schedule reports for automatic delivery on a recurring basis:
- Open a report
- Configure a schedule (frequency, recipients, format)
- Manage schedules at
/analytics/reports/schedules
Date ranges
All analytics views use a selectable date range. Comparison with the previous period of equal length is available on dashboards.
Clara in Analytics
Clara can help build custom reports and dashboards through the split panel. Create, update, and delete operations require your approval before changes apply.